This year, we’ve been tracking consumer environmental concern and sustainability messaging from brands during the COVID-19 crisis to monitor whether these issues would again take a back seat in light of current challenges. We polled consumers across the globe in 2019 and again at the peak of COVID-19 to explore whether attitudes have changed, and to what extent, according to a post by Dr. Rebecca Swift of creative insights.
The results were surprising. At the end of 2019, how we treat the planet and each other were key forces driving consumer behavior. But this time, despite the COVID-19 crisis, the importance of sustainability has only increased.
We can actually see that shift in how brands are using climate-focused imagery. For instance, searches against ‘sustainability’ on Getty Images were up 142% since last year, while ‘sustainable living’ grew 201% in the same period.
Sustainability will continue to feature heavily in branding moving forward, for three core reasons.
- It’s a universal concern. Nearly all (92%) consumers we surveyed said they are deeply concerned about at least one environmental issue. For brands, this means that the eco-friendly consumer does not look a certain way or live a stereotypical lifestyle.
- Consumers want brands to commit to sustainability. Eight out of 10 consumers expect businesses to be environmentally aware in their advertising and communications. That expectation is actually higher among older consumers (84%). Seniors are more likely than any other age group to buy only from eco-friendly brands, and this group represents nearly half the market for consumer goods, according to Nielsen.
- Consumers respond to potent environmental imagery. The dominant visuals about climate change in the media recently have largely been of wildfires, pollution and plastic waste. So it makes sense that consumers are twice as likely to be drawn to visuals that show how their own actions impact the natural world.
Picking up on these trends, brands have leaned into sustainable images in their advertising, whether that’s through environmentally-friendly transportation or pushing people to get outdoors. The latter saw a 766% increase in searches on Getty Images during lockdowns.